Last updated: 10 September 2025
These Terms & Conditions (“Terms”) govern your use of the EverHeart website and your purchase of our products and subscriptions. By using our website or placing an order, you agree to these Terms.
1. About Us
EverHeart (“we,” “us,” “our”) is a subscription service providing romantasy-themed book boxes.Contact: info@everheartbookbox.com | www.everheartbookbox.com
2. Eligibility
You must be at least 18 years old to place an order, or have parental permission. By purchasing from us, you confirm that all information you provide is true and accurate.
3. Our Products
Each EverHeart box contains a specially curated romantasy book. Exact contents will vary from box to box, but overall, broad descriptions will be provided by us prior to arrival of each book box edition through one or more of our communication channels (Instagram, Facebook, etc.)
4. Subscription Plans
- Billing: Subscriptions are billed in advance at the start of each billing period (e.g., monthly, quarterly).
- Renewal: Subscriptions automatically renew unless cancelled either by us or the customer before the next billing date.We reserve the right to cancel a subscription at any time without providing reason.
- Cancellation: You can cancel at any time through avenues provided on our website. If you need assistance, you can contact us at info@everheartbookbox.com. Cancellations made after a billing date will apply to the next cycle.
5. Pricing & Payment
- First Payment is due at the beginning of the first billing period post subscribing.
- We accept payment methods displayed at checkout.
- Prices are subject to change. Any changes will only affect new subscriptions. Prices paid will be the prices quoted to customers upon checkout.
- We reserve the right to change prices at any time and require that customers change the amount billed to them monthly to retain their subscription at our discretion.
6. Shipping & Delivery
- We ship to the destinations listed on our website.
- Shipping costs are shown at checkout.
- Delivery times are estimates and may vary due to postal delays or other circumstances beyond our control.
- EverHeart is not responsible for any delays in delivery resulting from errors on the behalf of courier/logistics companies whose services we use to ship products.
7. Returns & Refunds
- EverHeart offers refunds for goods which we deem to have incurred meaningful damage. If a customer believes that they have been shipped a product which has incurred meaningful damage, they should request a refund by mailing info@everheartbookbox.com.
8. Your Responsibilities
You agree to:
- Provide accurate and up-to-date information.
- Use our website and services only for lawful purposes.
- Not attempt to copy, modify, or misuse any content from our site.
9. Intellectual Property
All content on our website, including text, images, logos, and designs, is owned by EverHeart or used with permission. You may not use our content without written consent.
10. Limitation of Liability
To the fullest extent permitted by law, EverHeart is not liable for any indirect, incidental, or consequential damages arising from your use of our services or products.
11. Force Majeure
We are not responsible for delays or failure to perform due to events outside our reasonable control, including postal strikes, natural disasters, or supply chain issues.
12. Changes to These Terms
We may update these terms at any time. The latest version will always be posted on our website. Continued use of our services after changes are posted means you accept the revised Terms.
13. Governing Law
These Terms are governed by the laws of England and Wales.
14. Contact Us
If you have any questions about these Terms, contact us at: info@everheartbookbox.com